[HCPT] How to handle residential cleaning complaints

Published: Thu, 03/31/22

You know it's going to happen -- you pick up the phone, answer in a cheerful tone, only to have one of your customers drop the bomb. What started out as a great day has suddenly turned negative because a customer just complained about your house cleaning service.

To your cleaning success!

Armando Bello, CEO
MyHouseCleaningBiz.com

Handling House Cleaning Complaints

Customer complaints don't have ruin a good day. Handling them the right way could even build a better relationship with your customer because they know they can count on you to fix any issue that comes up.

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This Year's 8 Best All-Natural Cleaning Products

If you have or are looking for clients who want you to use all-natural cleaning products, here's a list of those that have been top rated for residential cleaning.

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From Marketing Systems by Design:

The Best Way to Advertise a Cleaning Business by Ad Type

You might be wondering how to advertise a cleaning business in the most effective way. This article will help you choose the right ad campaign.

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Monthly Member Zoom Calls

One benefit of membership is our LIVE MEMBER DISCUSSIONS held on the 2nd Tuesday of each month. These calls cover a variety of topics, and members get notified each month of the upcoming topic. If you're a member, you can always go back and watch past recordings.

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Get Certified Training!

All programs have Third-Party Assessor Validation. Here are our most popular Certifications:

Infection Control: Cleaning & Disinfecting
Safety Training for Residential Cleaners
Residential "Cleaning to Perfection"

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MyHouseCleaningBiz.com provides affordable online training for residential cleaning business owners and their employees.

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Top 10 Lead Sources Video

FREE video reveals how to get more clients for your business with these Top 10 Lead Sources for Cleaning Business Owners!